Institutional Quality Assurance Cell (IQAC)


IQAC, CU was established in January, 2015 at the behest of the Bangladesh University Grants Commission (BUGC). The formative stages of IQAC greatly owed to the BUGC for its generous financial supports, and relentless sharing of knowledge and technical expertise.

About IQAC

Welcome to Institutional Quality Assurance Cell (IQAC)

IQAC, CU was established in January, 2015 at the behest of the Bangladesh University Grants Commission (BUGC). The formative stages of IQAC greatly owed to the BUGC for its generous financial supports, and relentless sharing of knowledge and technical expertise. The passionate interest of the Chittagong University administration as well as its prudent and timely logistical support truly complemented the BUGC initiatives. IQAC has now become an integral component of the university organogram. The core objective of IQAC is to ensure and enhance quality in university education by organizing training programs, seminars and workshops on teaching, learning, and research; and also by bringing in structural changes in the program curriculums in line with the ‘best practices’ recognized internationally.

Our Story

Having a quality assurance regime in higher education in place is a global interest now. Over time, the number of higher education institutions (HEIs) following a structured quality assurance (QA) mechanism has just multiplied around the world. There has been an increased interest for the universities to involve external stakeholders in the governance structures. The HEIs have been introduced to quality assurance system internally with formal institutional approaches and documentations. This has been done with the establishment of quality assurance agencies such as the accreditation bodies at the national levels. The integration of Quality Assurance principles into higher education became effective in Europe under the Bologna Process which started in 1999. Read More

Outcome & Strategies

Global Perspective on Quality Assurance

Establishment of quality assurance system in higher education is a global concern now. There is a growing demand for quality assurance (QA) mechanisms at national, regional and global levels. Over the years, it is observed that there is an increase in the number of HE institutions and increased involvement of external stakeholders through changes in governance structures.

Quality Assurance in Practice

The graduates must come out of the university equipped with requisite qualifications and skills that the society and the country need for achieving higher economic growth and prosperity. Here quality of graduates has been defined as, fitness of purposes (Woodhouse, 1999).Quality education includes (UNICEF, 2000):

Urgency of QA Mechanism in Bangladesh

With the changes in the quality requirements in higher education there is an urgency to look into the effectiveness of the existing study programs and beyond the traditional approach of teaching learning. Higher education must be more closely aligned to the needs of the society and country, needs of the graduates to explore their potentials in terms of creativity and innovation for employ ability and lifelong learning. HEIs should focus on preparing graduates with positive mindset, skills and competence, which would help them to handle the real life situation favorably.

Future Developments

The National Education Policy 2010 (NEP) of Bangladesh stipulates the establishment of a National Accreditation Council that would ensure quality of the academic programs offered by the higher education institutions of the country.

Significance of IQAC

Currently, the scope of higher education is expanding rapidly in Bangladesh both in public and private sector with wide diversity in programs and in some cases mode of education. Individual universities are managing study programs following their own systems and practices. But no evidence of institutional set up with defined mission and responsibility in accordance with generally accepted QA principles within the university is available.

Objectives of IQAC

The general objective of the IQAC is to promote a quality assurance culture within the university. The specific objectives are to: Institutionalize the quality assurance culture in accordance with national QA guidelines and international practices; Ensure that the university’s quality assurance procedures are designed following the QAU guidelines and national requirements.

Composition of IQAC

Depending on the size of the university, the IQAC may be staffed by at least two senior academics and suitably qualified support staff. The Head of the IQAC shall be called Director (IQAC ) and s/he will be supported by at least one and maximum two Additional Director(s) depending on the size of the university. Both of these positions will be filled up only by senior academics suitably qualified for managing quality assurance activities.

Establishment of IQAC

The IQAC will be established in each university under an administrative order of the university authority. It shall be organized in such a way as befits the size, existing structure and capacity of the university as delineated in the Act. For the initial period the IQAC shall be established with the financial assistance from HEQEP.

Quality Assurance Areas

Developing QA culture is a continuous process and it requires special attention to QA areas. In respect of current setting following quality assurance areas may be critical to develop the desired quality assurance culture in Bangladesh: Governance becomes a crucial issue in quality assurance in higher education. Governance at university encompasses the organizational structures, legislative framework and processes through which, policies and programs are developed, managed and delivered. Governance facilitates the achievement of the stated mission and objectives of the university.

Functions of IQAC

In order to achieve the objectives the major functions of the IQAC will be to: Facilitate the mission and objectives of the university for enhancing the quality and relevance of higher education and respond to global trends on quality education.

Stages of Quality Assurance

Stage I of introducing the QA system in Higher education focuses on: Developing the QA manual, tools and documents in consultation with the major stakeholders; Developing awareness, engagement and ownership of all stakeholders to the QA process. Guidelines for Quality Assurance practices; Sense of responsibility and sense of ownership of the stakeholders.

New Procedure

The following key questions need to be answered during the formulation of a new procedure: a) What is the objective and scope of the new procedure? b) Who is responsible for developing the new procedure? c) How is the new procedure developed? d) When should the new procedure be reviewed? The necessary design and development activities shall be carefully considered and put in place to ensure suitability, quality and legitimacy.

Message From Vice-Chancellor

Institutional Quality Assurance Cell (IQAC) at the University of Chittagong is the reflection of the commitment of the Government of Bangladesh in achieving Vision 2021 where it is stated that one of the goals of achieving Vision 2021 is to develop skilled and creative human resources, which is consistent to Sustainable Development Goals (SDGs), particularly SDG4, SDG5 and SDG8. Although initially there was a wrong perception about the IQAC, however, over time, it has been treated as a milestone in enhancing quality in the higher education sectors in Bangladesh. This is a stone-breaking effort of the University Grants Commission (UGC) of Bangladesh through Quality Assurance Unit of the UGC. The world community, particularly the World Bank has been contributing a lot to enhance quality in higher education in Bangladesh. Now it is perceived that IQAC is the most important component of creating a quality culture at the University of Chittagong. Almost all the departments and institutes are ready to face the newly formed Accreditation Council of Bangladesh. The IQAC now becomes an integral part of the University of Chittagong as all the regulating bodies of the University of Chittagong have accepted it warmly and unanimously.

Accomplishing such big tasks was not easy for the IQAC at the beginning. However, there has been a stubborn and persistent effort to go forward. At the end, it is the most successful, super and an institution of repute to all the stakeholders like employers, alumni, students, non-academic and academic staff of the University. I have taken all the responsibilities to execute the activities of IQAC and did not hesitate to intervene as and when necessary. I now can assert that University teachers can do anything, everything for the benefit of the nation and particularly, for the benefit of the University of Chittagong. My special thanks to the Ministry of Education. the UGC, the QAU, and the World Bank for initiating and executing such a noble task that will benefit the University of Chittagong in near future and in the long run. I would like to offer my heartiest thanks to all the teachers of the University for their valuable inputs and hard tasks, especially all the members of the Self-Assessment Committees (SACs) for preparing Self-Assessment Reports (SARs), Improvement Plans and for developing need-based curricula, all the peer reviewers from home and abroad for validating SARs, and ultimately the IQAC personnel for the pains they have taken for being crowned with enviable success. As quality assurance is a continuous process, we have to go a long way to achieve our Vision and Mission. I am confident, with the help of all family members of the University of Chittagong, we will be able to reach the global height to serve the world community.


Professor Dr. Shireen Akhter

Vice Chancellor, University of Chittagong

Message From Director

It is my great pleasure that my beloved university – University of Chittagong, Bangladesh has established the Institutional Quality Assurance Cell (IQAC) for enhancing quality in higher education in the university. Although the term ‘quality’ has different dimensions, however, quality in a university means a joint effort by all the stakeholders like employers, alumni, existing students, non-academic and academic staff, parents, etc to achieve the vision and missions of the university. Afterwards, the independent quality assurance bodies like Accreditation Council, ASCSB, etc. will provide with a rating. Of course, quality is an endless effort where sky is the limit.

Under the guidance of the Bangladesh University Grants Commission (BUGC), through Quality Assurance Unit (QAU) at BUGC, the University of Chittagong at the first phase of the BUGC started its activities through IQAC on 1 January 2015. Out of 56 degree offering entities (known as departments or institutes) 42 were qualified for preparing Self-Assessment Reports (SARs) by taking the opinion of the stakeholders mentioned above. After preparing the SAR, three independent reviewers were invited to validate the each of the SARs by staying three days in each entity. Out of these three reviewers, one must be from outside of the country qualified for peer review of SARs and other two are from two different universities. One is the national quality assurance expert and another one is the subject expert. By the heartiest efforts of the leadership of the University of Chittagong and very sincere sympathy of the reviewers all the 42 entities were peer reviewed. Each entity developed their improvement plan and curriculum based on the needs of the nation and the world. My sincere thanks to the honorable vice-chancellor of the University of Chittagong for his all time supports, all the faculty members of all the 42 entities and all the stakeholders involved in the process of such a big task.

After 50 years, the University of Chittagong has determined its vision and mission, all the degree- offering entities and all the degrees have their visions and missions, all the courses offered have their aims and objectives, intended learning outcomes, and assessment systems.

I hope that with the help of all, specially the teachers and students, we will be able to reach the global height in teaching and research for serving the entire mankind.

abul hossen

Professor Dr. Mohammad Abul Hossain

Department of Economics, University of Chittagong

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5th floor, Dr. A.R. Mallik Bhaban
(Administrative Building)
University of Chittagong, Bangladesh

Our hours

09:00 AM – 3.30 PM
Sunday – Thursdaay

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Phone: +8801819886006 (Office Manager)